Managing The Complexity of Business

How To Identify Priorities and Increase Productivity 

With increasing competition and decreasing budgets, it is difficult for organizations to manage daily activities while delivering
on strategic priorities.

Many managers and senior leaders find themselves putting out fires or in the weeds and not executing priorities or developing their team.

Learning Objectives:

  • Management by Subtraction

  • The Ceiling of Diminishing Returns for effort and results

  • The distinction between hard thinking vs. more/same effort

  • How to prioritize/communicate the workload from multiple bosses

  • How to manage levels of emotional states (stress/motivation)


The Collaboration Shift: From “Me” to “We.”

Building High-Performance Teams

Most workplaces are fostering a high level of competition and are unaware of the damaging impact it is doing.

Learning how to collaborate in times of crisis is a learned skill.

Managers/Departments are working in silos which lead to confusion, fear, and low performance.

Learning Objectives:

  • The value of collaboration for innovation and effectiveness

  • How to restore trust and clean up past grievances in the office

  • The value of healthy conflict on a team

  • How responsibility can be an empowering concept


How To Have Tough (Coaching) Conversations

Being a Powerful Communicator

Most of our frustration at work is a result of not being honest in our communication.

Managers don’t hold people accountable because they don’t want to have tough conversations.

When one regularly engages in “straight talk” they experience reduced frustration and an increase in personal power.

Learning Objectives:

  • The distinction between gently honest vs. brutally honest

  • The distinction between managing a promise vs. managing a person

  • A 3 part system to have a tough conversation

  • How “straight talk” reduces long-term frustration

  • How to neutralize emotions when things get heated