It is incredible how many good managers get consumed by firefighting or day-to-day activities that distract them from achieving their primary objectives. For many managers, the solution is to work ...

"How are you doing?" "What are you doing?" Sound familiar? One of our first questions when seeing someone is usually about the behavior of "doing something." And constantly "doing something" o ...

"Your check-in time is 7:49," the receptionist told me as I arrived for an eight o'clock doctor visit. "Thank you", I responded. As I was on my way to sit down, I thought what a subtle way to inform p ...