"I need to talk to you about _______," my wife said. "Ok," I responded. And as she proceeds to tell me a problem, I have to catch myself multiple times wanting to interrupt her and give her the sol ...

"Yeah, you're gonna need to buy a new phone." The response I got from a Best Buy rep when I walked in the door and explained that my phone was having a hard time charging. "Really? A new phone just ...

Most times when we hear the word "conflict", we associate it with negativity. And most people in organizations try to avoid conflict at all costs. But there are two types of conflict. Healthy Confl ...

It is incredible how many good managers get consumed by firefighting or day-to-day activities that distract them from achieving their primary objectives. For many managers, the solution is to work har ...